Refund policy
All images shown are for illustrative purposes only. Actual products may vary due to photographic enhancement, screen settings, or individual production nuances. The delivered product shall be considered final.
Refund & Exchange Policy
No refunds, returns, or exchanges are accepted for any confirmed orders.
Delivery Inspection & Damage Claims
All products are quality-checked before shipment. Upon receipt, please inspect the goods promptly for any damage or discrepancy. If any issue is noted, report it directly to the courier at delivery and notify us within 48 hours with supporting photos and order details.
Merreve reserves the right to refuse any follow-up regarding goods that have been signed for and received without immediate documented exception.
Defective Item Reporting
Should you identify a manufacturing defect or error, please submit clear photographs and a description to hi@merreve.com within 7 working days of delivery. Late submissions will not be accepted.
Merreve reserves the right to reject any unreasonable exchange or return requests.
Policy Updates & Dispute Resolution
In case of any disputes, the decision of Merreve shall be final and binding. Merreve may, at its sole discretion and on a case-by-case basis, update, amend, or remove any part of this Return & Refund Policy without prior notice.
Last updated: January 22, 2026
